Privacy Policy
Effective Date: 06 December 2024
At Craft Corner Pro, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our website craftcornerpro.com or services, you consent to the terms outlined in this policy.
1. Contact Information
Craft Corner Pro
#02-05 LTC Building D, 16 Arumugam Road Singapore, 409961
📧 Email: [email protected]
📞 Phone: +65 6100 0707
2. Information We Collect
2.1 Personal Data
We collect the following personal information when you interact with us:
- Contact Details: Name, email address, phone number, and mailing address (e.g., for bookings or inquiries).
- Payment Information: Details necessary to process transactions, such as credit card details or billing information.
- Workshop Preferences: Information about your crafting interests and selected workshops.
2.2 Non-Personal Data
Automatically collected data when you use our website, including:
- IP address, browser type, operating system, and browsing behavior.
- Referring website or search engine.
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us:
- Track website performance and visitor preferences.
- Save your preferences for future visits.
- Provide relevant promotional content.
You can manage your cookie preferences through your browser settings.
3. How We Use Your Data
Your information is used for the following purposes:
- To process bookings and payments for workshops or events.
- To respond to your inquiries and provide customer support.
- To send promotional materials, updates, or special offers (with your consent).
- To improve website functionality and user experience.
- To comply with legal obligations or resolve disputes.
4. Sharing of Information
We respect your privacy and do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party vendors who assist in payment processing, website hosting, or customer support.
- Legal Authorities: When required by law to comply with legal obligations or to protect our rights.
All third parties are required to use your data solely for the intended purpose and in compliance with applicable data protection laws.
5. Your Rights
Under the PDPA, you have the right to:
- Access and Correction: Request access to or correction of your personal data.
- Withdrawal of Consent: Withdraw your consent to our use of your data at any time.
- Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link or contacting us directly.
To exercise these rights, please contact us at [email protected].
6. Cookies Management
You can control how cookies are used through your browser settings:
- Block or delete cookies.
- Receive notifications before cookies are stored.
Note that disabling cookies may limit your access to certain features of our website.
7. Data Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss. This includes encryption, secure servers, and regular audits of our data protection practices.
8. Data Retention
Your data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the effective date will be revised accordingly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: [email protected]
📞 Phone: +65 6100 0707
📍 Address: #02-05 LTC Building D, 16 Arumugam Road Singapore, 409961